Opinions and Complaints

Name *

Type of course *

Date of the course *

Teacher's name *

Description of what did not meet your expectations *

Agreement *

• In addition, I would like to inform you that on the day of the end of the course I completed the SURVEY ON THE IMPLEMENTATION OF THE COURSE ASSUMPTIONS AND THE LEVEL OF RECOMMENDATION OF PRACTICAL AND THEORETICAL MATERIAL, which I received after completing the course

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Complaint procedure:

Each course participant has the right to complain about the course. The complaint should be submitted within 7 days from the end of the course via the complaint form on the www.zszywalnia.pl website. The company Pasmanteria Krakowska SPJ (the owner of the School of Sewing - "Stapling") undertakes to consider the complaint within 14 days from the date of notification. After a positive consideration of the complaint by the substantive supervisor and the organizational coordinator of the training at the School of Sewing - "Zszywalnia" based on the opinion of the tutors and lecturers and examining all documents, the client has the right to take another course free of charge, which the complaint concerns, at the indicated time by the organizer after the acceptance of the participant who advertised the course.